Aike Festini, Co-Founder & CEO,Maite Mihm, Co-Founder & COO
The business world is moving at high speed. Everyone is looking to stay ahead of the competition. For growth and prosperity, every business requires their products and packages to be sent more quickly to their target destination. As delivery is the last impression, a customer has of the business. Gone are the days when consumers had to wait for long days to receive their products and packages. Today, as technology has evolved, even the speed of delivery also has changed dramatically. Next-day deliveries aren’t just a perk anymore; they’re actually expected. At the same time, even the number of delivery or courier service providers has increased. Therefore, narrowing down on the best service providers that cater to the specific needs of business enterprises is time-consuming and complex.
To address this aspect, LuckaBox has developed an all-in-one platform that allows organizations to find the best parcel, express, and bike courier service for their products right up to the last mile. The company mainly offers its platform to the retail, hospitality, and e-commerce industries. “Our mission is to help businesses overcome delivery challenges and enable their products to gain maximum reach,” states Aike Festini, Co-Founder & CEO of LuckaBox.
According to studies, over 40 percent of delivery costs are incurred during the “last miles” of the delivery process. Here, traditional delivery services often experience problems with coordination. LuckaBox resolves this issue by acting as a guiding light during this last essential phase of the delivery process and coordinate all steps necessary for efficient and cost-effective delivery. That is precisely what being a “Last Mile Digital Forwarder” means.
The Power of an Integrated Platform
LuckaBox platform has an intuitive dashboard that allows for all delivery steps coordinated to be tracked easily, which helps in solving problems quickly and effortlessly. End customers can leave valuable feedback regarding the delivery process on the LuckaBox platform. Another exciting feature of LuckaBox is that end customers have the choice of three delivery options, meaning they are offered the best service possible to ensure high customer satisfaction. The user can monitor their deliveries at a glance with an accurate and continuous shipment tracking service. It also has a 24/7 support service, which helps customers to contact in just one click.
When it comes to retail business, their customers expect flexible delivery options best suited to their lifestyles. With LuckaBox, they’ll be able to check out of the retail shop in the morning and have their products delivered to them by the afternoon. Traditional Next-Day-Deliveries are also possible, and customers can opt to receive their delivery within a 2-hour time slot. In addition, retailers can link up their online shop with LuckaBox’s interface in a few easy steps.
LuckaBox’s flexible API allows retailers to easily link the platform to their online shop, all while being innovative and developer-friendly.
Our mission is to help businesses overcome delivery challenges and enable their products to gain maximum reach
They can book shipments comfortably using their phone and receive text message notifications regarding the delivery. Using the tracking function, retailers can monitor all delivery steps at a glance. The LuckaBox team will lend a helping hand if retailers encounter any hiccups.
As part of their solution, LuckaBox gives logistics companies an opportunity to become their courier partner and gain access to new business. Courier and logistics companies gain access to exciting new business in their respective delivery areas with LuckaBox. The platform matches professional and reliable parcel, express and bike couriers in Europe to jobs in the retail, hospitality and e-commerce industries using a highly intuitive online platform. In addition, LuckaBox gives logistics companies the planning security they need by means of a reliable digital platform.
Quick, Intuitive, And Reliable
LuckaBox is known for solving all of the prevalent challenges in the courier delivery services space. The worst nightmare of any courier delivery service provider is late deliveries. As one can imagine, managing multiple deliveries over a day can be challenging. From figuring out the perfect route to assigning the closest delivery partner, the delivery agent needs to figure out different components to ensure that the delivery is on time and the goods are in an acceptable condition. The company knows the daily challenges faced by its delivery partners.
In order to tackle these, LuckaBox has optimised its dashboard for delivery partners, meaning they can work efficiently and seamlessly. With LuckaBox, parcels can be easily tracked while managing end-customer feedback and resolving all and any problems arising throughout the delivery process. Retailers or any customer no longer need to contact couriers to coordinate their orders as LuckaBox will take care of this for them, putting them in touch with partners best suited to their business needs on its online platform. The users can monitor their performance using the dashboard and access both end-customer testimonials as well as transport issues. “Working with LuckaBox, you are able to access many more courier jobs and reduce the amount of empty runs simultaneously.” Connecting LuckaBoxto customers’ systems is easy. The platform integrates seamlessly into customers’ individual courier platform, meaning they can automatically have access to businesses. LuckaBox will help them find the most efficient routes for their deliveries, all while helping them to optimise resources, save time and money. Luckabox provides businesses with standardised shipping labels for an optimised and easily manageable delivery process.
LuckaBox is actively using its channel partners to access other verticals and markets and are fortunate to work with some of the largest global technology providers. The network of carriers across all modes on the LuckaBox platform is expanding, and they are also planning to provide services internationally. The platform is also being integrated with advanced technologies for their customers, so they can better optimize routes and total transportation time across multiple modes.
LuckaBox team is committed to helping businesses streamline their delivery processes, drive value and digitally transform their approach to supply-chain management. The company also welcome conversations with companies operating complex enterprises so they can share more about their approach and why they are the first and only provider of choice to meet these unique needs.